Phillip Bianco
OBJECTIVE: Seeking a challenging and rewarding employment opportunity with a solid company.
JOB SKILLS:
*Experienced with MS-Office
*Keyboarding 30 wpm and Data Entry proficient
*Strong Telephone Presence
*Good Interpersonal Communication Skills to Support Sales Roles
*Dynamic Personality, Quota Goal Oriented and Team Player
*Possess Personal Selling Skills with Ability to Overcome Objections by Suggesting a Ramification with a Product/Service Resolution
*Customer Service Skills. Problem Solving and Policy Implementation
*Construction Skills both Residential and Commercial, Welding and Warehouse, Manual Labor
*Over 20 years of both Quantitative and Qualitative Market Research Methodologies experience such as Mall Intercepts, Information Gathering & Analysis, Random Sampling, Script Writing & Reading.
*Read Market Survey Scripts verbatim.
WORK HISTORY:
9/23/04 to 9/22/06; MKTG, INC., East Islip, New York.
Market Research Interviewer
*Job Responsibilities included gathering and collecting data using telephone interview surveying.
*Called Interviewee with respect to particular information about specific Market Category niche.
*Entered interviewed data such as demographics and survey samples onto the computer.
2/2002 to 9/2006: FASTPHIL COMPUTER SALES & REPAIR DEPOT, Rockaway Beach, Queens, New York.
OWNER/OPERATOR
*Bought, Sold and Repaired Personal Computer Equipment for the General Public.
*Created layout and design for advertising with the "Yellow Page Directories" in New York City and Washington, D.C.
*Canvassed for new accounts using telemarketing.
5/2004/2005, "A SUMMER PROJECT", NEW YORK PHILHARMONIC TELEMARKETING,SD&J TELESERVICES, EL SEGUNDO, CA.
Telemarketing Representative/Customer Service Representative
*Sold New York Philharmonic Concert Memberships & Tickets.
*Canvassed for new customer accounts via telephone.
*Data entry of customer membership information.
1987 to 1990: DIGITAL DATA SYSTEM, INC, NEW YORK, N.Y.
Owner/Operator
*Proprietor and operator of an authorized Digital Equipment Corporation Dealership.
*Bought & Sold Computer Hardware wholesale to and from Computer Dealers, annual sales $500,000.00 per year.
*Exhibited in Trade Shows at Javits Center "Dexpoeast" and created advertising layout and design for Trade magazines such as "The Computer Processor" & "Digital Review Magazine".
* Handled A/P and A/R and all General Book Keeping.
*Packing, Shipping and Receiving of Computer Equipment.
* Inventory Control & Project Management.
1988 to 1987: Fare Uno Spuntino, Inc., New York, N.Y.
*DIRECTOR OF ORGANIZING CAFE & GALLERY
*Renovated Art Gallery via new construction.
*Developed Art Gallery, Cafe and Artist/Entertainer help & aid Drop-In Center.
*Directed Art's and Entertainment for Cafe Gallery also known as Saloon Des Artiste, Mercer St, NYC.
1985 to 1987: Tumble Inn Bar, New York City, N.Y.,
*Bar Tender & Customer Service, part time week ends.
*Door Security.
1984 to 1986: Lambart Computing, Inc, Long Island, New York.
Sales Representative/Sales Manager
*Promoted to Sales Manager of this Digital Equipment Corporation Dealership.
*Achieved all Sale Quota selling to Fortune 500 and Government Accounts.
*Developed tickler filing system, mailing lists, outside and inside cold canvassing for new customers.
*Trade Show Exhibition & Promotional Experience.
1983 to 1984: American Computer Group, Boston, MA.
Sales Representatives.
* Cold Called new prospective customers.
* Recorded all cold call information onto Sales Data Sheets.
*Achieved Sales Quota.
1983 to 1984: Workout Plus, Dedham, Ma.
*Part time on weekends Health & Workout Instructor.
*Demonstrated how exercising machines functioned.
* Personalized one on one workout instruction and diet referrals.
1982 to 1983: Duplicating Methods Company, Winsor, Connecticut.
Sales Representative.
*Outside Sales door to door selling to small business copier machines.
*Reached Sales Quota.
*Demonstrated Copier Machines to prospective customers.
*Performed product presentations and submitted sales quotes.
EDUCATIONAL DEGREES & CERTIFICATES AFTER 1982;
1978 to 1982: Ithaca College Class of 1982 Bachelor of Art Degree in Political Science and Concentration in Economics.
1987: American Bar Tenders School, Professional Certificate in Mixology and Customer Service
1994/95 Borough of Manhattan Community College, Human Services
2004: Career Blazers Learning Center, New York, N.Y. Professional Certificate in Help Desk Professional with emphasis on MS-Office.
